We gather personal information from you when you willingly provide it to us. This could be through our website, during email newsletter registration, via email, or when you purchase our services or products.

• We use your information to verify your identity.
• It helps us provide the services and products you love, including our website.
• We may reach out to you electronically (via text or email) to keep you in the loop about what we're up to.
• Your information helps us improve our services and products.
• We'll listen and respond when you contact us, even if it's a complaint.
• We use anonymous, aggregated data for research and statistics.
• Anything else we do with your information will be something you've given us the green light for or as required by the law.

• We might share your information with businesses that help us run our services and products, like hosting our website.
• Sometimes, we share anonymised data with third parties for statistics.
• If the law requires it, we may share info with regulatory authorities or law enforcement agencies.
• We can also share info with anyone authorised by you.

Your information is precious, and we take reasonable steps to safeguard it from loss, unauthorised access, or misuse.

You've got the right to access your personal info that we hold and request corrections. We might need some proof to confirm it's really you.

• If you share info with us online, it's at your own risk, but we do our best to keep things secure via the cloud.
• When you click a link on our website that takes you to another site, check out their privacy policy first.

• We use cookies to make our website better. You can adjust your browser settings to disable them if you want, but it might affect your experience on our site.
• You can control or delete cookies as you wish, but be aware that it might affect your user experience.
• If you want to opt out of Google's use of cookies, here's where you can get more info

We use third-party analytics to collect data about your interactions on our website, which helps us make improvements.

If you want to opt out of Google's use of cookies, here's where you can get more info

If you have questions about this policy, want to know more about our privacy practices, or need to access or correct your info, email us at hello@octave.nz

Sometimes, we'll update this policy, and the changes will take effect when we upload the new version. This policy was last updated on 2 November 2023.